The Impact of Performance Expectation Gap on Enterprise Innovation Performance: ——Mediating Effect Test Based on Outcome Control

Bingyan Hu

doi:10.62177/chst.v2i4.828

Authors

Bingyan Hu Xi'an Polytechnic University

DOI:

https://doi.org/10.62177/chst.v2i4.828

Keywords:

Performance Expectation Deficit, Enterprise Innovation Performance, Internal Control, Result Control, Corporate Social Responsibility

Abstract

Whether an enterprise can realize its innovation transformation through internal control is increasingly related to the survival of the enterprise. Based on the performance feedback theory and the internal control paradox, this paper explores the impact of the performance expectation deficit on the innovation performance of enterprises, introduces the negative intermediary of result control to reveal the specific impact path of the performance expectation deficit on the innovation performance of enterprises, and deeply analyzes the impact of internal and external social responsibility on both. Through in-depth analysis of manufacturing enterprises, it is found that the performance expectation deficit has a positive impact on enterprise innovation performance; The performance expectation deficit can improve the innovation performance of enterprises by inhibiting rigid management and hindering the result control of innovation; Compared with the performance of external social responsibility, the performance of internal social responsibility can significantly strengthen the impact on enterprise innovation performance. The research conclusion of this paper enriches the pre research of enterprise innovation performance, reveals the negative mediating effect of result oriented internal control, and provides a theoretical basis for the diversified collaborative strategy that enterprises should focus on fulfilling their internal social responsibility when facing the performance expectation deficit.

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