Digital Technology Empowers Guxiang Hot Spring Resort: Strategies to Enhance Innovation and Competitive Advantage
DOI:
https://doi.org/10.62177/apemr.v1i3.274Keywords:
Guxiang Hot Spring Resort, Digital Technology, Competitive Advantage, Digital Transformation, Tourism MarketingAbstract
Facing the digitalization trend of the industry, Guxiang Hot Spring Resort, relying on its unique resource advantages, urgently needs to break through bottlenecks such as weak digital marketing, insufficient intelligent services, and lagging data applications. The study proposes to upgrade the efficiency of tourist routes and the depth of experience through technologies such as smart scenic spot construction (smart guide/ticketing system), big data accurate recommendation, and VR immersive experience; combine social media matrix, live broadcast marketing, and private domain traffic operations to build a full-domain digital marketing system to achieve traffic conversion and brand value-added. With "technology-enabled experience and data-driven decision-making" as the core, this framework provides a lightweight digital transformation path for traditional hot spring tourism companies, helping them optimize operational efficiency, enhance customer stickiness, and expand differentiated competitive advantages, which has practical reference value for industry upgrades.
Downloads
References
Buhalis, D., & Amaranggana, A. (2013). Smart Tourism Destinations. Information and Communication Technologies in Tourism 2014, Cham. DOI: https://doi.org/10.1007/978-3-319-03973-2_40
Fuchs, M., Höpken, W., & Lexhagen, M. (2014). Big data analytics for knowledge generation in tourism destinations – A case from Sweden. Journal of Destination Marketing & Management, 3(4), 198-209. https://doi.org/10.1016/j.jdmm.2014.08.002 DOI: https://doi.org/10.1016/j.jdmm.2014.08.002
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179-188. https://doi.org/10.1007/s12525-015-0196-8 DOI: https://doi.org/10.1007/s12525-015-0196-8
P, TI, & D, W. (2018). Tourist Experience in the Age of the Internet of Things. Current Issues in Tourism , 21 (11), 1196-1216.
Xiang, Z., Magnini, VP, & Fesenmaier, DR (2015). Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. Journal of Retailing and Consumer Services , 22 , 244-249. https://doi.org/10.1016/j.jretconser.2014.08.005 DOI: https://doi.org/10.1016/j.jretconser.2014.08.005
Downloads
How to Cite
Issue
Section
License
Copyright (c) 2024 Limin Liang

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.