The Curvilinear Relationship Between Telecommuting and Work Engagement: The Roles of Autonomous Motivation and Work Boundary Strength

Authors

  • Hui Tang School of Business Administration, Jiangxi University of Finance and Economics
  • Peng Xie School of Business Administration, Jiangxi University of Finance and Economics

DOI:

https://doi.org/10.62177/apemr.v1i1.263

Keywords:

Telecommuting, Autonomy Motivation, Work Engagement, Work Boundary Strength, Self-Determination Theory

Abstract

This study explores the curvilinear relationship between telecommuting and work engagement based on self-determination theory, while examining the mediating role of autonomy motivation and the moderating effect of work boundary strength. Data were collected from 358 members of knowledge enterprises over three waves, each 10 days apart. Hierarchical regression analysis and PROCESS macros were employed to test the conceptual model. The findings reveal an inverted U-shaped relationship between telecommuting intensity and both work engagement and autonomy motivation. Autonomy motivation mediates the relationship between telecommuting intensity and work engagement. Work boundary strength moderates the inverted U-shaped relationship between telecommuting intensity and autonomy motivation. By investigating the inverted U-shaped relationship between telecommuting intensity and work engagement, this paper offers a new explanation for understanding the differences between telecommuting and work engagement. It also extends the interpretation of the "too much of a good thing" effect in the workplace and enriches research in the field of telecommuting.

Downloads

Download data is not yet available.

References

Reuschke, D., & Felstead, A. Changing workplace geographies in the COVID-19 crisis. Dialogues in Human Geography, 2020, 10, 208-212. DOI: https://doi.org/10.1177/2043820620934249

Fan, W., & Moen, P. Ongoing Remote Work, Returning to Working at Work, or in between during COVID-19: What Promotes Subjective Well-being? Journal of health and social behavior, 2023, 00221465221150283. DOI: https://doi.org/10.1177/00221465221150283

YouGov. Global remote work survey results. 2020. https://yougov.co.uk/topics/economy/articles-reports/2020/04/02/global-remote-work-survey-results.

Bareket-Bojmel, L., Chernyak-Hai, L., & Margalit, M. Out of sight but not out of mind: The role of loneliness and hope in remote work and in job engagement. Personality and Individual Differences, 2023, 202, 111955. DOI: https://doi.org/10.1016/j.paid.2022.111955

Taser, D., Aydin, E., Torgaloz, A. O., & Rofcanin, Y. An examination of remote e-working and flow experience: The role of technostress and loneliness. Computers in Human Behavior, 2022, 127, 107020. DOI: https://doi.org/10.1016/j.chb.2021.107020

Islam, M. S., Amin, M., Karatepe, O. M., & Herjanto, H. Leader–member exchange, work–family enrichment and their effects on mental health: the moderating role of remote e-work. International Journal of Workplace Health Management, 2022, 15, 657-676. DOI: https://doi.org/10.1108/IJWHM-05-2021-0111

Kuruzovich, J., Golden, T. D., Goodarzi, S., & Venkatesh, V. Telecommuting and job outcomes: A moderated mediation model of system use, software quality, and social exchange. Information & Management, 2021, 58, 103431. DOI: https://doi.org/10.1016/j.im.2021.103431

Sardeshmukh, S. R., Sharma, D., & Golden, T. D. Impact of telework on exhaustion and job engagement: A job demands and job resources model. New Technology, Work and Employment, 2012, 27, 193-207. DOI: https://doi.org/10.1111/j.1468-005X.2012.00284.x

Gerards, R., de Grip, A., & Baudewijns, C. Do new ways of working increase work engagement? Personnel Review, 2018, 47, 517-534. DOI: https://doi.org/10.1108/PR-02-2017-0050

Parent-Lamarche, A. Teleworking, work engagement, and intention to quit during the COVID-19 pandemic: same storm, different boats? International journal of environmental research and public health, 2022, 19, 1267. DOI: https://doi.org/10.3390/ijerph19031267

Boell, S. K., Cecez‐Kecmanovic, D., & Campbell, J. Telework paradoxes and practices: The importance of the nature of work. New Technology, Work and Employment, 2016, 31, 114-131. DOI: https://doi.org/10.1111/ntwe.12063

Wang, B., Liu, Y., Qian, J., & Parker, S. K. Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied psychology, 2021, 70, 16-59. DOI: https://doi.org/10.1111/apps.12290

Oksa, R., Kaakinen, M., Savela, N., Hakanen, J. J., & Oksanen, A. Professional social media usage and work engagement among professionals in Finland before and during the COVID-19 pandemic: four-wave follow-up study. Journal of medical Internet research, 2021, 23, e29036. DOI: https://doi.org/10.2196/29036

Deci, E. L., Olafsen, A. H., & Ryan, R. M. Self-determination theory in work organizations: The state of a science. Annual review of organizational psychology and organizational behavior, 2017, 4, 19-43. DOI: https://doi.org/10.1146/annurev-orgpsych-032516-113108

Grant, A. M., Nurmohamed, S., Ashford, S. J., & Dekas, K. The performance implications of ambivalent initiative: The interplay of autonomous and controlled motivations. Organizational Behavior and Human Decision Processes, 2011, 116, 241-251. DOI: https://doi.org/10.1016/j.obhdp.2011.03.004

Mahler, J. The telework divide: Managerial and personnel challenges of telework. Review of Public Personnel Administration, 2012, 32, 407-418. DOI: https://doi.org/10.1177/0734371X12458127

Allen, T. D., Merlo, K., Lawrence, R. C., Slutsky, J., & Gray, C. E. Boundary management and work‐nonwork balance while working from home. Applied psychology, 2021, 70, 60-84. DOI: https://doi.org/10.1111/apps.12300

Hecht, T. D., & Allen, N. J. A longitudinal examination of the work–nonwork boundary strength construct. Journal of Organizational Behavior, 2009, 30, 839-862. DOI: https://doi.org/10.1002/job.579

Gagné, M., & Deci, E. L. Self‐determination theory and work motivation. Journal of Organizational Behavior, 2005, 26, 331-362. DOI: https://doi.org/10.1002/job.322

Jostell, D., & Hemlin, S. After hours teleworking and boundary management: Effects on work-family conflict. Work, 2018, 60, 475-483. DOI: https://doi.org/10.3233/WOR-182748

Raghuram, S., Hill, N. S., Gibbs, J. L., & Maruping, L. M. Virtual work: Bridging research clusters. Academy of Management Annals, 2019, 13, 308-341. DOI: https://doi.org/10.5465/annals.2017.0020

Qiu, F., & Dauth, T. Virtual work intensity, job satisfaction, and the mediating role of work-family balance: A study of employees in Germany and China. German Journal of Human Resource Management, 2022, 36, 77-111. DOI: https://doi.org/10.1177/2397002221998227

Liu, L., Wan, W., & Fan, Q. How and when telework improves job performance during COVID-19? Job crafting as mediator and performance goal orientation as moderator. Psychology Research and Behavior Management, 2021, 14, 2181-2195. DOI: https://doi.org/10.2147/PRBM.S340322

Schaufeli, W. B., Bakker, A. B., & Salanova, M. The measurement of work engagement with a short questionnaire: A cross-national study. Educational and psychological measurement, 2006, 66, 701-716. DOI: https://doi.org/10.1177/0013164405282471

Oberländer, M., & Bipp, T. Do digital competencies and social support boost work engagement during the COVID-19 pandemic? Computers in Human Behavior, 2022, 130, 107172. DOI: https://doi.org/10.1016/j.chb.2021.107172

Golden, T. D., & Veiga, J. F. The impact of extent of telecommuting on job satisfaction: Resolving inconsistent findings. Journal of management, 2005, 31, 301-318. DOI: https://doi.org/10.1177/0149206304271768

Delanoeije, J., & Verbruggen, M. Between-person and within-person effects of telework: a quasi-field experiment. European Journal of Work and Organizational Psychology, 2020, 29, 795-808. DOI: https://doi.org/10.1080/1359432X.2020.1774557

Nagata, T., Nagata, M., Ikegami, K., Hino, A., Tateishi, S., Tsuji, M., . . . Mori, K. Intensity of home-based telework and work engagement during the COVID-19 pandemic. Journal of occupational and environmental medicine, 2021, 63, 907. DOI: https://doi.org/10.1097/JOM.0000000000002299

Montani, F., Vandenberghe, C., Khedhaouria, A., & Courcy, F. Examining the inverted U-shaped relationship between workload and innovative work behavior: The role of work engagement and mindfulness. Human Relations, 2020, 73, 59-93. DOI: https://doi.org/10.1177/0018726718819055

Bunderson, J. S., & Thompson, J. A. The call of the wild: Zookeepers, callings, and the double-edged sword of deeply meaningful work. Administrative science quarterly, 2009, 54, 32-57. DOI: https://doi.org/10.2189/asqu.2009.54.1.32

Song, Y., & Gao, J. Does telework stress employees out? A study on working at home and subjective well-being for wage/salary workers. Journal of Happiness Studies, 2020, 21, 2649-2668. DOI: https://doi.org/10.1007/s10902-019-00196-6

Virick, M., DaSilva, N., & Arrington, K. Moderators of the curvilinear relation between extent of telecommuting and job and life satisfaction: the role of performance outcome orientation and worker type. Human Relations, 2010, 63, 137-154. DOI: https://doi.org/10.1177/0018726709349198

Gagné, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., Van den Broeck, A., Aspeli, A. K., . . . Güntert, S. T. The Multidimensional Work Motivation Scale: Validation evidence in seven languages and nine countries. European Journal of Work and Organizational Psychology, 2015, 24, 178-196. DOI: https://doi.org/10.1080/1359432X.2013.877892

Dambrin, C. How does telework influence the manager-employee relationship? International Journal of Human Resources Development and Management, 2004, 4, 358-374. DOI: https://doi.org/10.1504/IJHRDM.2004.005044

Tadić Vujčić, M., Oerlemans, W. G., & Bakker, A. B. How challenging was your work today? The role of autonomous work motivation. European Journal of Work and Organizational Psychology, 2017, 26, 81-93. DOI: https://doi.org/10.1080/1359432X.2016.1208653

Lopes, S., & Chambel, M. J. Temporary agency workers’ motivations and well-being at work: A two-wave study. International Journal of Stress Management, 2017, 24, 321-346. DOI: https://doi.org/10.1037/str0000041

Gajendran, R. S., & Harrison, D. A. The good, the bad, and the unknown about telecommuting: meta-analysis of psychological mediators and individual consequences. Journal of applied psychology, 2007, 92, 1524. DOI: https://doi.org/10.1037/0021-9010.92.6.1524

Bulger, C. A., Matthews, R. A., & Hoffman, M. E. Work and personal life boundary management: Boundary strength, work/personal life balance, and the segmentation-integration continuum. Journal of occupational health psychology, 2007, 12, 365. DOI: https://doi.org/10.1037/1076-8998.12.4.365

Kossek, E. E., Ruderman, M. N., Braddy, P. W., & Hannum, K. M. Work–nonwork boundary management profiles: A person-centered approach. Journal of Vocational Behavior, 2012, 81, 112-128. DOI: https://doi.org/10.1016/j.jvb.2012.04.003

Kossek, E. E., & Lambert, S. J. Flexibility enactment theory: Implications of flexibility type, control, and boundary management for work-family effectiveness. In Work and Life Integration, 2004, 246-263. Psychology Press. DOI: https://doi.org/10.4324/9781410611529-24

Ashforth, B. E., Kreiner, G. E., & Fugate, M. All in a day's work: Boundaries and micro role transitions. Academy of Management review, 2000, 25, 472-491. DOI: https://doi.org/10.2307/259305

Kim, Y.-Y., Oh, S., Lee, H., & Cha, K. J. A study on smart Workers' work/nonwork boundary management strategies. Knowledge Management Research, 2015, 16, 133-155.

Downloads

How to Cite

Hui Tang, & Peng Xie. (2025). The Curvilinear Relationship Between Telecommuting and Work Engagement: The Roles of Autonomous Motivation and Work Boundary Strength. Asia Pacific Economic and Management Review, 1(1). https://doi.org/10.62177/apemr.v1i1.263

Issue

Section

Articles